Customer Service Representative
West Henrietta, NY West Henrietta, NY Full-time Full-time From $54,000 a year From $54,000 a year 4 days ago 4 days ago 4 days ago Overview Independent position within a team structured environment.
This position is responsible handling all customer inquiries regarding company products.
As the main customer contact point, the position develops and strengthens the customer relationship through positive communication.
Responsibilities Assist with the development of quotes.
Follow up with customers on quotes Process and enter customer orders (new and repeat) Follow up on order status and expedite as necessary Resolve any customer problems Assist sales force in obtaining new leads Manages customer forecasts and blanket orders Qualifications Communication and interpersonal skills Strong organizational skills 0 to 4 years work experience in a customer facing role Preferred - Degree or training in business or related discipline Compensation & Benefits Salaried position $54,000/Yr.
40 Hours of PTO year 1, 120 hours of PTO year 2 8 Paid Holidays Annually Company contribution of $530/month for family or $340/month for a single for health care coverage 401K Match - 100% Match on first 3%, 50% on next 2% (eligible after 6 months of service) Company Paid Life-Insurance Dental Insurance, Short/Long Term Disability, and HSA Available Safety Glasses, Safety Shoe, and Tuition Reimbursement Programs Job Type:
Full-time Pay:
From $54,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
West Henrietta, NY 14586:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This position is responsible handling all customer inquiries regarding company products.
As the main customer contact point, the position develops and strengthens the customer relationship through positive communication.
Responsibilities Assist with the development of quotes.
Follow up with customers on quotes Process and enter customer orders (new and repeat) Follow up on order status and expedite as necessary Resolve any customer problems Assist sales force in obtaining new leads Manages customer forecasts and blanket orders Qualifications Communication and interpersonal skills Strong organizational skills 0 to 4 years work experience in a customer facing role Preferred - Degree or training in business or related discipline Compensation & Benefits Salaried position $54,000/Yr.
40 Hours of PTO year 1, 120 hours of PTO year 2 8 Paid Holidays Annually Company contribution of $530/month for family or $340/month for a single for health care coverage 401K Match - 100% Match on first 3%, 50% on next 2% (eligible after 6 months of service) Company Paid Life-Insurance Dental Insurance, Short/Long Term Disability, and HSA Available Safety Glasses, Safety Shoe, and Tuition Reimbursement Programs Job Type:
Full-time Pay:
From $54,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
West Henrietta, NY 14586:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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